The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

Resources

Service Charter

This Charter sets out the standards of service you can expect when dealing with us. It briefly outlines our role, principles and processes, and the steps you can take if you are not satisfied with the quality of our service.

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If you would like a response, please email contact@igac.gov.au instead.