Submissions to the review have closed.
Review outline
An older person cannot receive aged care funding or services without an assessment to establish that care is needed. My Aged Care enables this assessment.
This review examines whether My Aged Care is fit for purpose in providing assessments for aged care services, regardless of an older person’s:
- location
- health requirements
- cultural background
- identity
- prior knowledge of the system.
This review was prioritised as My Aged Care is the only entry point to the aged care system. Any issues may lead to older or vulnerable people not being able to access or receive aged care in a timely manner.